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Customer Feedback

"really pleased with my purchases" - L Hicks, Harrogate

"Very impressed..." - Z Streeter, Nottingham

"excellent sturdy products" - Coast Candle Co, Inverness

Let us know what you think of your Box Express experience by filling in our Feedback Form >

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If you have shopped with us before and wish to leave your own feedback, please go to our Feedback Form.

I was really pleased with my purchases. The efficiency of how the order was dealt with, speed of delivery and most of all the quality of the goods I ordered. I would definitely use Box Express again and would certainly recommend your company to other people.

L Hicks, Harrogate



Very impressed with the speed of delivery.

Z Streeter, Nottingham



Easy to use website, speedy service, excellent sturdy products. Thank you.

Coast Candle Co, Inverness



First class service. Excellent telephone support and very speedy delivery; all items in stock and as described.

R Braggins, Scottish Borders



Faultless service - responded to my email enquiry and telephoned to confirm a detail before despatching my order which arrived the following day at no additional cost. Good customer service really doesn't get any better. Delighted with the service and would certainly use again.

W White, Nottingham



Great products, well packaged and delivered quickly! Will be coming back to you in the future. Many thanks!

N Ammundsen, Westbury



Excellent service and just the range and options of products I was looking for. Will definitely use again. Thank you

C Barrows, Solihull



Easy to use website, excellent product and service, thanks! I look forward to dealing with your company again.

K Fletcher, Tyne and Wear



Lightening fast service and top quality products - I've paid a lot more in the past for stuff that was nowhere near as good. Friendly service too! Many thanks

T Regan, Newcastle



Excellent quick service. The boxes are easy to construct and I liked the fact that file away [Archive Box] the lid is part of the box so it can't get lost.

C Winchester, London



I was really pleased with the service I received. I felt I was an important customer even though I only placed a small order.

P Cole, Oxfordshire



Brilliant company, excellent service. Love that they call me when something is out of stock or they have any problem at all with my order. Being kept informed is the most important part of customer service and Box Express are Masters of it.

D Overton, Northumberland



I have found the service I have received both to be professional and very personable. I have appreciated what you do for us and will continue to shop with you. Please continue with your current service to us.

P Ruscoe, Durham



Excellent service – got what I ordered when I anticipated receipt and my instructions for leaving the goods were followed and were safely packaged.

D Marsh, York



This is the second time I have ordered from Box Express and all I can say is the service is second to none. I only ordered yesterday afternoon and got my order first thing this morning of 10 large boxes.


Thank You BE. I will certainly be back in future for any other items I need.

Elaine, Lanarkshire




Just felt I had to drop you a line to say thank you for the most efficient way you dealt with my order on Friday. Your customer service is first class; the best I've ever experienced! You were very helpful on the 'phone and took the time to ring me back to confirm my order.


Thank you again. I will be recommending you to all my family and friends.

Carol, Hebburn




Just to let you know that I found the quality of service from BOX express to be of the highest order. I am a firm believer in customer service and I feel that it is often overlooked these days. I had a small order to place and the goods were delivered in the evening (excellent for those working) by a polite and friendly member of staff.


The service from the sales member was also excellent. Keep up the good work!

Wayne, Gateshead



BOX express offers a first class service. Their products are excellent quality and the staff are more than willing to go that extra mile for customers. I wouldn't hesitate to recommend BOX express and praise them for their professionalism and personal touch.

Victoria Hastings, Forest Hall




I was very happy with the service I received from BOX express. It was Friday and I urgently needed boxes to move on Saturday; BOX express were able to deliver within a few hours!


Now that’s really good service.

Miss Hodson, Seaham




Many thanks for the fast, efficient service provided when supplying packing cases for my relocation. Moving house can be a hectic time, but thanks to you the ‘burden’ was eased considerably, knowing that I could call on you at short notice to have good quality packing cases and materials delivered by pleasant, friendly staff.


Thanks again.

Mr R. Green, Gosforth


Sales & Customer Services: 0191 212 2276  |  Opening Times: Monday - Friday  9am - 5pm  |  Contact Us: Online Form

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